FAQ

Do you deliver, set up, dismantle and collect the castle or other inflatables?

Yes, and it's all included in the price. We may make a small fuel charge for deliveries outside our normal areas.

Which areas do you deliver to?

We deliver to areas within a 10-mile radius of East Renfrewshire/Glasgow free of charge. We can deliver to areas out with this, but it might be subject to additional charges.

On what days can I hire a Castle?

Out inflatables are available seven days a week, including bank holidays.

What if it rains?

Some of our castles have shower covers. However, if your hire date is very wet and you no longer wish to have the castle, you may cancel on the day before 10am, or one hour before arranged delivery time, whichever is the earliest.

We also reserve the right to cancel your hire if we feel the weather is exceptionally bad. We do this to ensure your safety.

When will the castle arrive?

Usually on the morning of your booking. When you book your castle let us know what time you’d like it for, and we’ll do everything possible to meet that time.

If it’s a day hire, we’ll collect the castle from 5pm onwards or at a time agreed with you.

Can I keep the castle overnight?

Full weekend and week hires are available.

How much is the booking deposit?

We don’t ask for a deposit. You can cancel at any point, but we’d ask that you try to give us as much notice as possible.

What preparations are needed before you arrive?

Please make sure that the route to where you want the castle/inflatable is clear.

We’d ask that you make sure that the site of the bouncy castle/inflatable is clear and tidy, and we will need access to an electricity point.

How much space is needed for an inflatable?

Under each castle you’ll see the measurements and can work out if it will fit the space you have. Please ensure you also account for a minimum space of 6ft at the back of your castle and the front. Ideally, there would be 3ft at each side.

Can you set up a bouncy castle on a slope?

Only on a slight slope, but feel free to call us to discuss.

Can you set up a bouncy castle indoors?

Yes, we do indoor hires. Having a castle indoors eliminates the issue of Scottish weather! Just make sure the castle you want will fit into your venue.

Do you have insurance?

Yes, we do, we have public liability and employer liability insurance. Copies of our insurance certificates are available.

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